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About Us

Concentric Consulting is a leading business consulting firm based in Chennai, Tamil Nadu, specializing in Data Analytics, Business Process Reengineering, Performance Transformation, and Market Research. We not only provide solutions but ensure their sustainable implementation to drive business success.

Contact Info

info@concentricconsulting.com

+91 93613 84495

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Portfolio Details

Enhancing Customer Experience at Kanishk Collections

We enabled Kanishk Collections to leverage data analytics to enhance customer experiences and drive sales growth by 20%.

  • Client: Kanishk Collections
  • Categories: Data Analytics

The Challenge

Kanishk Collections needed to enhance their customer experience and drive sales growth in a competitive retail market. The challenge was to analyze customer behavior and preferences to create targeted marketing strategies.

The Solution

To address the challenge, we implemented the following solutions:

  • Utilized advanced data analytics tools to analyze customer purchase patterns and preferences.
  • Developed targeted marketing campaigns based on customer insights.
  • Enhanced the in-store experience by personalizing product recommendations and offers.
  • Implemented a feedback system to continuously gather customer input and improve services.
These strategies led to a significant improvement in customer satisfaction and a 20% increase in sales.

Popular Questions

Explore the most asked and answered queries about our BISA process. Satiate your curiosity with insightful responses here!

BISA (Business Insights and Strategic Actions) is a comprehensive assessment process designed to identify quick wins and areas for improvement in your business operations. It provides a roadmap to business excellence by uncovering immediate opportunities for enhancement.
BISA can help your business by increasing efficiency, reducing costs, enhancing productivity, improving customer satisfaction, and enabling data-driven decision-making. It provides actionable insights and recommendations to drive business improvement.
The BISA process involves initial consultation, data collection and analysis, preliminary findings and recommendations, detailed diagnosis (upon greenlight), and solution implementation and monitoring. Each step is designed to uncover the potential of your business and provide actionable insights.
We ensure the success of BISA initiatives by involving all stakeholders, conducting thorough analysis and planning, and providing the necessary training and support. Our approach is focused on delivering measurable improvements and sustainable results.
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